Intersolve is responsible for managing the balances in the Statiegeld Wallets. This is covered by a licence issued by De Nederlandsche Bank. Intersolve issues Statiegeld Wallets, where you can view and top up your balance, make payments and see the number of credits, payouts, transactions and fees.
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Intersolve and consumers
Intersolve partners with Verpact to manage the balances in the Statiegeld Wallets.
Using the Statiegeld Wallets
For more information on using the Statiegeld Wallet, please visit www.statiegeldnederland.nl/degroenejackpot
Terms and conditions
Terms and conditions apply to users of a product managed by Intersolve. The terms and conditions applicable to you, as a holder of the Statiegeld Wallet, regarding the services we provide to you can be downloaded here.
When you log in to your Statiegeld Account in the app using your customer details, you’ll gain access to your Wallet. There, you can view your current balance, as well as other information.
If you suspect that someone else has gained unauthorised access to your Statiegeld Wallet, or if there are other reasons to believe that your account is being misused, you can have your Statiegeld Wallet blocked via your Statiegeld account.
You can submit a request via your Statiegeld Account to have the balance transferred from your Wallet to your bank account.
If you no longer have access to your Statiegeld Account but still have a balance in your Wallet, you can, in accordance with the terms and conditions, redeem this balance for payment via a refund request with Intersolve.
A fee of €10 per Wallet will be charged for redeeming the balance from your Statiegeld Wallet. This fee will be deducted from the balance when the payment is made.
Please email the following details to operations@intersolve.com:
Please also attach a copy of a recent bank statement or a screenshot from your online banking portal showing your name and IBAN. Transaction amounts may be redacted.
In some cases, we may ask you for additional information for identification and verification purposes.
When you log in to your Statiegeld Account in the app using your customer details, you’ll gain access to your Wallet. There, you can view your current balance, as well as other information.
If you suspect that someone else has gained unauthorised access to your Statiegeld Wallet, or if there are other reasons to believe that your account is being misused, you can have your Statiegeld Wallet blocked via your Statiegeld account.
You can submit a request via your Statiegeld Account to have the balance transferred from your Wallet to your bank account.
If you no longer have access to your Statiegeld Account but still have a balance in your Wallet, you can, in accordance with the terms and conditions, redeem this balance for payment via a refund request with Intersolve.
A fee of €10 per Wallet will be charged for redeeming the balance from your Statiegeld Wallet. This fee will be deducted from the balance when the payment is made.
Please email the following details to operations@intersolve.com:
Please also attach a copy of a recent bank statement or a screenshot from your online banking portal showing your name and IBAN. Transaction amounts may be redacted.
In some cases, we may ask you for additional information for identification and verification purposes.
