Intersolve is responsible for managing the balances on Boekenbon gift cards, via its license from De Nederlandsche Bank. This license guarantees that the balance on your Boekenbon gift card is safely managed by us. On this page you will find more information about the terms and conditions of your Boekenbon gift card. Frequently asked questions and answers can also be found on this page.
Intersolve and consumer
Intersolve is a partner of Boekenbon with regard to issuing Boekenbon gift cards and manages the balances of all Boekenbon gift cards. Our logo is displayed on the Boekenbon as user must always have the option to have your balance refunded.
Using of the Boekenbon
For questions about using your Boekenbon and checking your balance, please visit the Boekenbon website.
Terms and Conditions
Terms and conditions apply to users of products managed by Intersolve. The terms and conditions applicable to holders of the Boekenbon gift card can be downloaded here.
For Boekenbon gift cards sold before 1 November 2017, the validity period stated on the back of the Boekenbon gift card applies.
For Boekenbon gift cards sold on or after 1 November 2017, a validity period of three (3) years applies.
If you have a Boekenbon that you do not wish to spend at a participating store or whose validity period has expired, you can redeem it via Intersolve, in accordance with the consumer terms and conditions.
Costs associated with redeeming your balance are applicable: during the validity period of your gift card and from 12 months after the end of the validity period, €10.00 per card will be deducted from the balance upon payout.
You can only redeem gift cards if the Intersolve logo or the Feet logo is printed on the back of the card. Gift cards without such a logo cannot be redeemed via Intersolve.
To prevent fraud, we unfortunately have to impose a number of restrictions when redeeming gift cards:
Request a gift card balance payout.
You can request the payout of your gift card balance via this form.
No fees apply to Boekenbon gift cards sold before 1 November 2017. For managing the balance on Boekenbon gift cards sold on or after 1 November 2017, Intersolve charges a management fee of €0.50 per month commencing 3 years after the purchase date. This management fee is deducted from the balance on the Boekenbon gift card.
The current terms and conditions apply to Boekenbon gift cards, along with a change that comes into effect on 1 July 2026.
Current terms and conditions (until 1 July 2026)
The current terms and conditions for Boekenbon gift cards apply until 30 June 2026.
In practical terms, this means:
The full current terms and conditions can be found on this page.
Change effective 1 July 2026
From 1 July 2026, a standard administration fee will apply to all Boekenbon gift cards with a validity of 10 years or indefinite validity.
This applies to all cards issued up to and including 2017.
The change entails the following:
From that point onwards, a single standard fee structure will apply to these cards.
For Boekenbon gift cards sold before 1 November 2017, the validity period stated on the back of the Boekenbon gift card applies.
For Boekenbon gift cards sold on or after 1 November 2017, a validity period of three (3) years applies.
If you have a Boekenbon that you do not wish to spend at a participating store or whose validity period has expired, you can redeem it via Intersolve, in accordance with the consumer terms and conditions.
Costs associated with redeeming your balance are applicable: during the validity period of your gift card and from 12 months after the end of the validity period, €10.00 per card will be deducted from the balance upon payout.
You can only redeem gift cards if the Intersolve logo or the Feet logo is printed on the back of the card. Gift cards without such a logo cannot be redeemed via Intersolve.
To prevent fraud, we unfortunately have to impose a number of restrictions when redeeming gift cards:
Request a gift card balance payout.
You can request the payout of your gift card balance via this form.
No fees apply to Boekenbon gift cards sold before 1 November 2017. For managing the balance on Boekenbon gift cards sold on or after 1 November 2017, Intersolve charges a management fee of €0.50 per month commencing 3 years after the purchase date. This management fee is deducted from the balance on the Boekenbon gift card.
The current terms and conditions apply to Boekenbon gift cards, along with a change that comes into effect on 1 July 2026.
Current terms and conditions (until 1 July 2026)
The current terms and conditions for Boekenbon gift cards apply until 30 June 2026.
In practical terms, this means:
The full current terms and conditions can be found on this page.
Change effective 1 July 2026
From 1 July 2026, a standard administration fee will apply to all Boekenbon gift cards with a validity of 10 years or indefinite validity.
This applies to all cards issued up to and including 2017.
The change entails the following:
From that point onwards, a single standard fee structure will apply to these cards.
