Intersolve is responsible for managing the balances on the Boekenbon, via its license from De Nederlandsche Bank. This license guarantees that the balance on your Boekenbon safely managed by us. On this page you will find more information about the terms and conditions of your Boekenbon. Frequently asked questions and answers can also be found on this page.
Intersolve and consumer
Intersolve partners with Boekenbon for the issuance of the Boekenbon and the management of the balances associated with the Boekenbon. Our logo is displayed on the Boekenbon as user must always have the option to have your balance refunded.
Using of the Boekenbon
For questions about using your Boekenbon and checking your balance, please visit the Boekenbon website.
Terms and Conditions
Terms and conditions apply to users of products managed by Intersolve. The terms and conditions applicable to holders of the Boekenbon can be downloaded here.
For a Boekenbon sold before 1 November 2017, the validity period statedon the back of the Boekenbon applies.
For a Boekenbon sold on or after 1 November 2017, a validity period of three (3) years applies.
If you have a Boekenbon that you do not wish to spend at a participating store or whose validity period has expired, you can redeem it via Intersolve, in accordance with the consumer terms and conditions.
Costs associated with redeeming your balance are applicable: during the validity period of your Boekenbon and from 12 months after the end of the validity period, €10.00 per card will be deducted from the balance upon payout.
You can only redeem a Boekenbon if the Intersolve logo or the Feet logo is printed on the back of the card. A Boekenbon without such a logo cannot be redeemed via Intersolve.
To prevent fraud, we unfortunately have to impose a number of restrictions when redeeming a Boekenbon:
Request a Boekenbon balance payout.
You can request the payout of your Boekenbon balance via this form.
From 1 July 2026, the same administration fee will apply to every Boekenbon.
This administration fee:
You can find the current terms and conditions of the Boekenbon in full here.
From 1 July 2026, the same administration fee will apply to every Boekenbon.
For a Boekenbon sold before 1 November 2017, the validity period statedon the back of the Boekenbon applies.
For a Boekenbon sold on or after 1 November 2017, a validity period of three (3) years applies.
If you have a Boekenbon that you do not wish to spend at a participating store or whose validity period has expired, you can redeem it via Intersolve, in accordance with the consumer terms and conditions.
Costs associated with redeeming your balance are applicable: during the validity period of your Boekenbon and from 12 months after the end of the validity period, €10.00 per card will be deducted from the balance upon payout.
You can only redeem a Boekenbon if the Intersolve logo or the Feet logo is printed on the back of the card. A Boekenbon without such a logo cannot be redeemed via Intersolve.
To prevent fraud, we unfortunately have to impose a number of restrictions when redeeming a Boekenbon:
Request a Boekenbon balance payout.
You can request the payout of your Boekenbon balance via this form.
From 1 July 2026, the same administration fee will apply to every Boekenbon.
This administration fee:
You can find the current terms and conditions of the Boekenbon in full here.
From 1 July 2026, the same administration fee will apply to every Boekenbon.
