Intersolve is responsible for managing the balances on the DE Cadeaukaart. For this purpose, we hold an Electronic Money Institution (EMI) license from De Nederlandsche Bank. This license guarantees that 100% of the full balance on the DE Cadeaukaart is secured.
Intersolve and consumer
Intersolve is a partner of DE Cadeaukaart with regard to the issuance of DE Cadeaukaart and manages the balances of all DE Cadeaukaart. Our logo is displayed on the DE Cadeaukaart as users must always have the option to have their balance refunded.
Using the DE Cadeaukaart
For questions about using your DE Cadeaukaart and checking your balance, please visit the DE Cadeaukaart website.
Terms and Conditions
Terms and conditions apply to users of products managed by Intersolve. The terms and conditions applicable holders of the DE Cadeaukaart can be downloaded here.
You can check the balance on your DE Cadeaukaart on the DE Cadeaukaart website.
The DE Cadeaukaart has a validity period of three (3) years.
If you have a Gift Card that you do not wish to spend at a participating shop, you can redeem it in accordance with the terms and conditions. Refunds for Gift Cards are possible within the validity period and subject to payment of an administration fee. The fee for processing refunds is €10 per Gift Card. Refund requests can be made directly to the programme manager by telephone or via the contact form. For all refund requests, the card must be sent by registered post to the programme manager, at the cardholder’s expense, stating the following details:
• Name, address and town/city
• Email address
• Telephone number
• IBAN number
• BIC code
• Name of the account holder
Refund requests addressed to Intersolve Payments will be forwarded to Wonderbox as agreed. Should Wonderbox, for any reason, be unable to process these requests (in a timely manner), the obligation to comply with a refund request remains with Intersolve Payments, which will then be required to process the request.
From three (3) years after activation of the DE Cadeaukaart, Intersolve Payments charges a quarterly management fee of €2.50, which is deducted from the balance at the beginning of each quarter.
You can check the balance on your DE Cadeaukaart on the DE Cadeaukaart website.
The DE Cadeaukaart has a validity period of three (3) years.
If you have a Gift Card that you do not wish to spend at a participating shop, you can redeem it in accordance with the terms and conditions. Refunds for Gift Cards are possible within the validity period and subject to payment of an administration fee. The fee for processing refunds is €10 per Gift Card. Refund requests can be made directly to the programme manager by telephone or via the contact form. For all refund requests, the card must be sent by registered post to the programme manager, at the cardholder’s expense, stating the following details:
• Name, address and town/city
• Email address
• Telephone number
• IBAN number
• BIC code
• Name of the account holder
Refund requests addressed to Intersolve Payments will be forwarded to Wonderbox as agreed. Should Wonderbox, for any reason, be unable to process these requests (in a timely manner), the obligation to comply with a refund request remains with Intersolve Payments, which will then be required to process the request.
From three (3) years after activation of the DE Cadeaukaart, Intersolve Payments charges a quarterly management fee of €2.50, which is deducted from the balance at the beginning of each quarter.
